Vendor Relations Specialist (Procurement) | Onsite, Muntinlupa | BPO, US Client

The role

We are looking for a Vendor Relations Specialist that will support our US-based client by way of sourcing technicians, negotiating contracts, and maintaining lasting business-to-business relationships with trade vendors for a maintenance and facilities management-oriented business.

The role will also handle procurement tasks, such as sourcing parts and coordinating orders for upcoming work orders.

Additional Details

• Salary Range: PHP 30,000 – 35,000 Total package
• Work schedule: Fixed Mondays to Fridays from 8 PM-5 AM or 9 PM-6 AM Manila Time (night shift following EST)
• This role is an onsite role at our Alabang location

Main Duties and Responsibilities

• Sourcing, recruiting, and vetting vendors and technicians across industries – particularly in HVAC, electrical contracting, plumbing, and other similar trades
• Conducting phone calls throughout the day, such as cold calls, assessing compliance, and vendor interviewing
• Maintaining relationships and favorable contracts with current and potential vendors
• Creating or submitting purchase requests as needed for assigned work orders
• Coordinate with vendors for the procurement of parts, materials, and equipment required for maintenance, while supporting related administrative tasks
• Ensuring subcontractor compliance to agreed terms and conditions, company policies, and standards on a continuous basis
• Responding to tasks and client needs in a timely and professional manner

Essential Qualifications

• At least 2 years of BPO experience, call handling preferably for B2B accounts
• Excellent written and verbal communication skills
• Ability to build and maintain positive relationships
• High attention to detail, particularly when checking and reviewing contracts and documentation
• Outstanding email correspondence and phone etiquette with the ability to engage stakeholders, and team members without a script

Where will you be working

Civicom’s main office is located on the 7th floor of the Unioil building in Madrigal Business Park, Alabang, Muntinlupa City. Situated 10 minutes walking distance away from lifestyle centers such as Alabang Town Center and Molito’s park-like green space, we are also conveniently close to public transportation at the intersection of Daang Hari Avenue and Zapote Avenue.

If you’re the person we’ve been looking for, you can expect: 

• To create and be part of something truly remarkable
• Full-time employment with the opportunity of regularization in as short as 3 months
• A competitive salary package based on your talent and experience
• A company-sponsored Health Maintenance coverage for your needs on Day 1
• Quarterly Performance Bonuses
• Perfect Attendance Bonus
• 10 accrued Sick Leave credits in a year, commutable to cash
• 10 Vacation Leave credits in a year, among others
• Promising career growth and learning opportunities
• The opportunity to collaborate with the other teams and business units in the company including our global business leaders
• Having a hand in our mission to uplift those who live in extreme poverty simply by being part of our team of Really Good People

About Civicom

Civicom has been a pioneer in the advances in telecommunication that changed the way companies do business globally, our solutions help overcome the barriers to time and location. For over 20 years, our collaborative tools have made it easier for new companies to compete with older incumbents, and large, complex companies by using technology to work smarter and streamline operations. From the beginning, we wanted not just to create a company, but to create something remarkable.

In Civicom, we pride ourselves as a company that would create value for others, a sense of purpose for its employees, and give 10% to charity and we seek to do it exceptionally well.

Job Types: Full-time, Permanent

Pay: Php30,000.00 – Php35,000.00 per month

Benefits:

• Company events
• Gym membership
• Health insurance
• On-site parking
• Promotion to permanent employee

Ability to commute/relocate:

• Muntinlupa: Reliably commute or planning to relocate before starting work (Required)

Experience:

• BPO Voice: 2 years (Preferred)
• Procurement: 1 year (Preferred)

Work Location: In person

Find out more about Civicom Pacific at www.civi.com and our Feathers Project at www.feathersproject.org.