Collections Specialist (BPO) | Fixed Weekends Off | B2C 3rd Party Collections

Are you a results-driven professional with a knack for negotiation? We are looking for Collections Specialists to join our team in Alabang. If you have a background in debt recovery and want a role that rewards your performance with a massive incentive structure, this is the place for you!

The Offer: Competitive Pay & Perks

• Monthly Package: ₱33,000 – ₱38,000 (depending on experience)
• Total Potential Earnings: Up to ₱48,000+ (inclusive of performance based incentives)
• Work Schedule: Night Shift, Monday-Friday, Fixed Weekends Off (Saturday & Sunday)
• Location: 100% Onsite in Alabang

Additional Benefits:

• Performance Incentives (Quarterly 1, 2 and 3)
• Monthly and Quarterly Attendance Bonuses
• Comprehensive HMO + Life Insurance

What We’re Looking For:

• We need individuals who are resilient, persuasive, and professional.
• Experience: 1–2 years of solid experience in a Collections role.
• Preference: Experience in Third-Party Collections is a huge plus, but we welcome applicants from any collections background (Bank, Telco, Fintech, etc.).
• Skills: Strong negotiation skills, high emotional intelligence, and the ability to hit targets consistently.
• Location: Must be willing to work onsite in Madrigal Business Park, Alabang, Muntinlupa

Your Day-to-Day:

• Conducting outbound/inbound calls to customers regarding overdue accounts.
• Negotiating payment arrangements and settlements while maintaining professional rapport.
• Providing accurate documentation of all customer interactions.
• Meeting and exceeding monthly recovery targets to unlock your performance bonuses.

How to Apply:

Ready to take your collections career to the next level? Click Apply Now!

Be part of a team that values your drive and rewards your success. Apply today!

Note to Applicant: Please ensure your resume highlights your specific collections experience (e.g., buckets handled, recovery rates, or specific tools used) to expedite your application!

Job Types: Full-time, Permanent

Pay: Php33,000.00 – Php38,000.00 per month

Benefits:

• Company events
• Gym membership
• Health insurance
• On-site parking
• Promotion to permanent employee

Ability to commute/relocate:

• Muntinlupa: Reliably commute or planning to relocate before starting work (Required)

Experience:

• BPO Collections: 2 years (Required)
• US Debt Collections: 1 year (Preferred)

Work Location: In person

Find out more about Civicom Pacific at www.civi.com and our Feathers Project at www.feathersproject.org.