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General Operations Manager (Nonprofit)

Alabang, Muntinlupa

General Operations Manager of a charity. Work for a very good cause.

We need someone with experience managing people and operations to lead about 5-6 employees who provide direct financial assistance to the poorest of the poor in the greater Manila area.

For the right person, this is a once-in-a-lifetime opportunity to do the most meaningful and rewarding work anywhere and learn from highly accomplished leaders.

The Feathers project is about keeping human contact in charity. A small team goes into the most poverty darkened communities in search of those in the greatest need of charity and then we give it to them—directly. Feathers is mostly funded by partner companies whose employees become volunteers to ensure integrity in the process. We emphasize disciplined processes, transparency, and audits to ensure that we do not wander from the mission.

The job entails…

  • Managing about 5-6 employees, including Field Advocates, a videographer, community relationship manager, social worker and volunteer coordinators.
  • Owning outcomes end-to-end and ensuring results are achieved
  • Scheduling/accountability of field personnel
  • Ensuring accuracy of records and trackers
  • Developing an annual plan and budget with the assistance of US and Philippines-based management.
  • Managing the operations within the established plan and governance guidelines.
  • Communicating with local governments, regulatory agencies, volunteers, Trustees, auditors, volunteers, and a small number of external donors. (Relationships are in place.)

Requirements:

  • Integrity is crucial and we’ll ask for evidence that you have it.
  • Ability to get results. To get things done. To organize, budget, and track progress.
  • Willingness to visit the slums.
  • Flexibility. Emergencies and weather can change schedules.
  • Close proximity to offices in Alabang and ability to be there frequently
  • Strong work ethic and ability to adopt an elevated sense of purpose. The schedule will probably be four long days per week and at least one Saturday a month.
  • Demonstrates sound judgment, adapts quickly to changing priorities, and takes ownership of outcomes.
  • Ability to establish good relationships with volunteers, donors and other constituents.

How to Apply

To be considered, please include a short cover letter answering the following:

  1. Give us an example of something you achieved that shows your ability to get results.
  2. Are you willing to work onsite in Alabang and conduct field work in poverty-stricken communities?

Note: We prioritize applicants who provide complete responses to these questions. Applications without a cover letter addressing both will likely be deprioritized.

AI tools may be used to screen applications for minimum qualifications and relevant experience. While these tools help us stay efficient, humans make the final hiring decisions. Your personal data is processed in accordance with data privacy laws, and will not be used to train any AI models.

Find out more about Civicom Pacific at www.civi.com and our Feathers Project at www.feathersproject.org.

 

Job Level: Specialist
Line of Business: Management
Location: Alabang, Muntinlupa
Shift: Early Morning Shift
Employment Type: Full Time
Date Posted: April 03, 2026

We’re looking for individuals who understand the value of good work, those who will take on the challenge of doing something important–something remarkable. We need people whose sense of purpose far exceeds the ordinary cycle of everyday life. If you’re looking to etch yourself as someone who made a difference, you are most welcome here.

Is this job vacancy not suitable for you? Don’t worry! We’re always on the lookout for Really Good People. Submit your profile and we’ll connect with you to explore other career opportunities with Civicom.